Privacy Policy

3.1 Data You Provide Directly

• Identity Data: Name, email address, phone number
• Interview Data: Video and audio recordings of your interview
• Response Data: Your answers to interview questions
• Technical Data: IP address, browser type, device information
• Authentication Data: Login credentials if you create an account

3.2 Data Generated Through Our Service

• AI-Generated Data: Transcriptions of your responses, assessment scores, and analytical insights
• Metadata: Timestamp information, interview duration, completion status
• Usage Data: How you interact with our platform

4.1 Purposes of Processing

We process your personal data for the following purposes:

• Service Delivery: To facilitate your video interview and provide results to the Recruiter
• AI Processing: To transcribe your responses and generate assessment scores
• Service Improvement: To train and improve our AI models
• Quality Assurance: To conduct manual reviews of our AI performance
• Communication: To send you interview invitations and technical support
• Legal Compliance: To comply with legal obligations and defend legal claims
• Security: To maintain the security and integrity of our Service

4.2 Legal Basis for Processing

We process your personal data based on:

• Consent: Your explicit consent to recording and AI processing
• Legitimate Interests: Our legitimate interest in improving our Service and AI technology
• Contract: Where necessary to provide our Service to the Recruiter
• Legal Obligations: Where required by law

5.1 We share your personal data with:

• Recruiters: The organisation that invited you to interview receives your full Interview Content
• Service Providers: Third parties who assist us in operating our Service (e.g., cloud storage providers, AI processing services)
• Analytics Providers: To help us understand Service usage and performance
• Legal Authorities: When required by law or to protect our legal rights

5.2 We do NOT:

• Sell your personal data to third parties
• Share your Interview Content with other recruiters without your consent
• Use your personal data for marketing without explicit consent

6.1 Retention Periods

As a service provider, we retain personal data according to the instructions of the Recruiter who acts as the data controller. The Recruiter determines retention periods based on their recruitment processes and legal requirements.

We may separately retain anonymised data for AI training and service improvement purposes for up to 5 years.

6.2 Factors Affecting Retention

Retention periods may vary based on:

• Recruiter policies and instructions
• Legal requirements
• Ongoing legal proceedings
• Legitimate business needs

8.1 Your Rights Include:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limited processing of your data
• Portability: Receive your data in a structured, machine-readable format

Where the Recruiter is the data controller, these rights should be exercised directly with them. We will assist in facilitating such requests where we act as their data processor.

8.2 Exercising Your Rights

To exercise these rights:

• Contact the Recruiter directly using details provided in your interview invitation
• Contact us at hello@opencvngn.com and we will direct your request appropriately

We will respond within one month of receipt of your request.

Some rights may be limited where:

• We have legal obligations to retain data
• Other legal exceptions apply

9.1 How AI Processing Works

Our Service uses AI to:

• Convert speech to text through automated transcription
• Analyse responses against predetermined criteria
• Generate scores and insights for Recruiters