Terms of Service

Effective Date: 15 October 2025

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1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Candidate", "you", or "your") and Open CVNGN ("Company", "we", "us", or "our"), governing your participation in video interviews conducted through the Open CVNGN platform (the "Service").

By participating in a video interview through our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you should not proceed with the interview.

2. DEFINITIONS

For the purposes of these Terms:

  • "Recruiter" means the third-party recruitment agency, employer, or hiring professional who has invited you to complete a video interview
  • "Interview Content" means your video recording, audio, transcription, assessment scores, and any other materials you provide during the interview
  • "AI Services" means the automated transcription and scoring functionalities that analyse your interview responses

3. SERVICE DESCRIPTION

Open CVNGN provides a platform that:

  • Records your video interview responses
  • Uses AI technology to transcribe your spoken responses into text
  • Applies automated scoring of your responses against criteria set by the Recruiter
  • Provides the Recruiter with your recording, transcription, and assessment scores

4. ELIGIBILITY

4.1 You must be at least 18 years of age to use the Service, or the minimum age required to consent to data processing in your jurisdiction.

4.2 You must have the legal right to work in the jurisdiction for which you are applying.

5. CONSENT TO RECORDING AND PROCESSING

5.1 Recording Consent: By proceeding with the interview, you consent to the audio and video recording of your interview session.

5.2 AI Processing: You acknowledge and consent that your Interview Content will be:

  • Processed by AI technology for transcription and scoring purposes
  • Potentially used to train and improve our AI models
  • Subject to manual review for quality assurance purposes

5.3 Recruiter Access: You understand that your Interview Content will be shared with the Recruiter who invited you to interview and may be used as part of their recruitment decision-making process.

6. DATA PROTECTION

6.1 Our collection and use of your personal data is governed by our Privacy Policy, which forms part of these Terms.

6.2 We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

6.3 You acknowledge that the Recruiter may be the data controller for your Interview Content and may process it according to their own privacy policies.

7. YOUR RESPONSIBILITIES

During your interview, you agree to:

  • Provide truthful and accurate information
  • Not share inappropriate, offensive, or unlawful content
  • Conduct yourself professionally
  • Not attempt to manipulate or interfere with the AI scoring system
  • Ensure you are in a private space where you can be recorded without capturing others

8. AI SERVICES DISCLAIMER

8.1 You understand that AI technology is used to assist in the assessment process but should not be the sole determinant of recruitment decisions.

8.2 The AI transcription and scoring are automated processes that may not capture all nuances of human communication.

8.3 You acknowledge that final recruitment decisions should involve human review and are ultimately made by the Recruiter, not by Open CVNGN.

9. INTELLECTUAL PROPERTY

9.1 You retain any intellectual property rights in original ideas or concepts you share during your interview.

9.2 You grant Open CVNGN and the Recruiter a limited licence to use your Interview Content for:

  • Assessment and recruitment purposes
  • Training and improving our AI models
  • Quality assurance and service improvement

9.3 The Open CVNGN platform and technology remain our exclusive property.

10. YOUR RIGHTS

10.1 Subject to applicable law and the legitimate interests of the data controller, you may have rights regarding your personal data, including rights to access, correction, deletion, or portability.

10.2 To exercise these rights, please contact us using the details in Section 14 or contact the relevant Recruiter directly.

10.3 You have the right to withdraw from the interview process at any time before completion.

11. LIMITATION OF LIABILITY

11.1 We provide the platform to facilitate interviews but are not responsible for recruitment decisions made by Recruiters.

11.2 To the maximum extent permitted by law, Open CVNGN shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

11.3 Nothing in these Terms limits or excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be limited under applicable law

12. GOVERNING LAW AND JURISDICTION

12.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.

12.2 Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. MODIFICATIONS TO TERMS

We may update these Terms from time to time. The current version will always be available on our platform. By continuing to use the Service after changes become effective, you agree to be bound by the revised Terms.

14. CONTACT INFORMATION

For questions about these Terms or to exercise your rights, please contact:

Open CVNGN

Email: hello@opencvngn.com

For questions about a specific recruitment process or how your data is being used by a Recruiter, please contact the relevant Recruiter directly.

By proceeding with your video interview, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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